eVoice to Help Small Construction Businesses Run Efficiently
As construction professionals get back to work, the industry still faces challenges, including increased competition and rising costs. eVoice, a virtual phone service offered by j2 Global Inc., understands that business communications with customers, vendors and employees is vital to success. Every missed call is a missed opportunity. Having the right business phone system will give a construction owner a competitive edge and increase the chances of gaining more customers, by providing a more professional face to callers and ensuring that every phone call is answered and managed correctly.
- Build your reputation with a solid first impression. Reputation means a lot in the construction industry, where clients are making decisions to spend thousands, or even millions, of dollars on a project. Customize your professional greetings and voice mail message for clients, vendors and partners so the right messaging goes to the right person every time.
- Rewire your land line phone to the cloud. Cloud-based phone systems, also known as virtual phone systems, provide professionals with a phone number that routes to wherever you are – cell phone, home or office – making it easier than ever for clients to reach you 24/7. Set up “voice to text” so voice mails are transcribed to a text message or email. Messages can then be read discreetly while in a meeting or when on a noisy jobsite, where it may be hard to hear.
- Cut down on mobile bill shock. Using the power of VoIP helps construction professionals stay connected in service dead zones and more importantly, to cut down on mobile phone bills. A virtual phone system with a VoIP app automatically transfers calls from your network carrier to the Internet whenever WiFi is available – and that means free minutes and better coverage.
- Hit the nail on the head every time with call recording. Multitasking is a construction professional’s lifestyle and answering calls while on the job or moving between sites can make it hard to track important details from a client. Recording calls to catch the specifics of a new room addition project or a counter design is critical to keeping clients happy and remaining within budget. With the push of a button, virtual phone systems record calls to get the details right the first time, avoiding what can often times turn into costly miscommunication with clients.
- The must-have power tool: your smartphone. Managing your calls can be a full-time job and construction professionals don’t have the time, especially now during the busy summer months. Taking advantage of all of the features a virtual phone system can offer like call routing, call screening, multiple extensions, personalized greetings, voice to text, and more, turns a smartphone into a 24/7 virtual assistant.